ed98 Privacy Policy

1.Introduction

ed98 ("we", "us", "our") operates the online gaming platform accessible at ed98.club ("the Platform"). We are committed to protecting the personal information of our Members and visitors in accordance with applicable data protection principles. This Privacy Policy ("Policy") describes how ed98 collects, processes, stores, discloses and protects personal data in connection with the operation of the Platform.

By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you should not use the Platform.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2.Data Controller

For the purposes of applicable data protection law, ed98 is the data controller in respect of personal data collected from Members and visitors to the Platform. Questions or requests relating to the processing of personal data may be directed to the ed98 data protection contact at [email protected] (plain text only — not a clickable link).

3.Personal Data We Collect

ed98 collects the following categories of personal data from Members and, where applicable, from visitors to the Platform:

• Identity data: Full legal name, date of birth, nationality and gender, as provided during registration and KYC verification.
• Contact data: Email address, mobile telephone number and residential address.
• Verification data: Copies of government-issued identity documents, proof of address documents and payment method verification records submitted in connection with KYC compliance.
• Financial data: Deposit and withdrawal transaction records, payment method details (excluding full card numbers, which are handled by third-party payment processors), account balance history and bonus redemption records.
• Gaming data: Betting history, game session data, wagering patterns, win and loss records, and responsible gaming tool usage.
• Technical data: IP address, device type, operating system, browser type and version, time zone setting, session duration and login timestamps.
• Communications data: Records of correspondence between you and ed98 support, including live chat transcripts and email exchanges.
• Marketing preferences: Your stated preferences for receiving promotional communications from ed98.

4.How We Collect Your Data

ed98 collects personal data through the following means:

• Direct interactions: Data you provide when registering, completing KYC verification, making deposits or withdrawals, contacting support, responding to surveys or participating in promotions.
• Automated technologies: Technical data collected automatically when you access the Platform, including via cookies, server logs and similar tracking technologies.
• Third-party sources: Identity and fraud screening data received from third-party KYC and anti-money laundering service providers engaged by ed98 in connection with our licensing obligations.
• Payment processors: Transaction confirmation data received from our approved payment partners, including Touch 'n Go eWallet, Boost, Maybank, CIMB and Public Bank integrations.

5.How We Use Your Personal Data

ed98 processes personal data for the following purposes:

• Registering and maintaining your ed98 account.
• Verifying your identity and age in compliance with our licensing obligations (KYC/AML).
• Processing deposits, withdrawals and in-game transactions in Malaysian Ringgit (MYR).
• Providing access to the Platform's casino, sportsbook, slots and lottery products.
• Managing bonuses, promotions and loyalty programmes.
• Detecting and preventing fraud, money laundering, match-fixing and other prohibited conduct.
• Administering responsible gaming tools including deposit limits, self-exclusion and cooling-off periods.
• Providing customer support and resolving disputes.
• Sending transactional communications, including deposit confirmations, withdrawal updates and account security alerts.
• Sending marketing communications where you have opted in to receive them.
• Analysing Platform usage to improve performance, user experience and product offerings.
• Complying with legal and regulatory obligations under our international gaming authority licence.

6.Legal Basis for Processing

ed98 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to fulfil our contractual obligations to you as a Member, including account operation, payment processing and game access.
• Legal obligation: Processing required to comply with our KYC, AML and responsible gaming obligations under our international gaming authority licensing conditions.
• Legitimate interests: Processing for fraud prevention, platform security, dispute resolution and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications, where you have provided explicit consent. You may withdraw consent at any time by updating your marketing preferences in your account settings.

7.Disclosure of Your Personal Data

ed98 does not sell your personal data. We may disclose your personal data to the following categories of third parties, strictly for the purposes described in this Policy:

• Payment processors: To facilitate deposits and withdrawals via approved Malaysian payment channels.
• KYC and AML service providers: Third-party identity verification and fraud screening services engaged to fulfil our licensing obligations.
• Game content providers: Licensed game studios whose software is integrated into the Platform may receive session data required for game operation and RTP auditing.
• IT and cloud infrastructure providers: Hosting, database and security service providers operating the technical infrastructure on which the Platform runs.
• Regulatory and licensing authorities: We may be required to disclose data to our licensing authority, law enforcement agencies or courts in response to lawful requests.
• Professional advisers: Lawyers, auditors and compliance consultants engaged by ed98, subject to professional confidentiality obligations.

All third-party processors engaged by ed98 are contractually required to process personal data only on our instructions and in accordance with applicable data protection standards.

8.International Data Transfers

As an internationally licensed platform, ed98 may transfer personal data to service providers and infrastructure partners located outside Malaysia. Where such transfers occur, ed98 implements appropriate safeguards — including contractual data protection clauses — to ensure that your personal data receives a level of protection equivalent to that required under applicable data protection law. You may request details of the safeguards applied to any specific international transfer by contacting the ed98 data protection contact.

9.Data Retention

ed98 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable legal and licensing obligations. In practice, this means:

• Account data and KYC documentation are retained for a minimum of five (5) years following account closure, as required by anti-money laundering regulations.
• Transaction records are retained for a minimum of five (5) years for financial audit and regulatory compliance purposes.
• Gaming session data is retained for the period necessary to resolve disputes and fulfil regulatory reporting requirements.
• Marketing preference data is retained until you withdraw consent or close your account.

On expiry of the applicable retention period, personal data is securely deleted or anonymised.

10.Security Measures

ed98 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These include:

• 256-bit SSL/TLS encryption for all data in transit between your device and ed98 servers.
• Encryption of sensitive data at rest, including payment method records and KYC documents.
• Role-based access controls ensuring that only authorised personnel can access Member personal data.
• Regular penetration testing and security audits by independent third-party specialists.
• Two-factor authentication available to all Members for account login security.
• Intrusion detection systems and 24/7 security monitoring.

While ed98 employs industry-standard security measures, no online platform can guarantee absolute security. Members are encouraged to use a strong, unique password for their ed98 account and to enable two-factor authentication.

11.Cookies & Tracking Technologies

ed98 uses cookies and similar technologies on the Platform for the following purposes:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your visit. These cookies cannot be disabled.
• Functional cookies: Remember your Platform preferences, such as language settings and responsible gaming tool configurations.
• Analytics cookies: Collect anonymised data on how Members use the Platform to help us improve performance and user experience. No personally identifiable information is shared with analytics providers.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect Platform functionality. ed98 does not use third-party advertising or retargeting cookies.

12.Your Data Rights

Subject to applicable law and our licensing obligations, you have the following rights in respect of your personal data held by ed98:

• Right of access: You may request a copy of the personal data ed98 holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your personal data in certain circumstances.
• Right to data portability: You may request a machine-readable copy of personal data you have provided to ed98, where processing is based on consent or contract performance.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact ed98 at [email protected]. We will respond to verified requests within 30 days. We may need to verify your identity before processing a request.

13.Children's Privacy

The ed98 Platform is strictly for individuals aged 21 years or older. ed98 does not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided personal data to us, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child has registered at ed98 should contact us immediately at [email protected].

14.Third-Party Links

The ed98 Platform does not include links to third-party websites. All navigation links within the Platform point exclusively to internal pages on ed98.club. This Policy applies only to data processed by ed98 in connection with the operation of ed98.club and does not extend to any external website that a Member may access independently.

15.Updates to This Policy

ed98 reserves the right to update this Privacy Policy at any time. Revised versions will be published at ed98.club/privacy-policy with the effective date clearly indicated. Where changes are material, ed98 will endeavour to notify Members via the email address registered to their account. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, please cease using the Platform and contact support to close your account.

16.Contact Us

For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by ed98, please contact our data protection team. Our support team is available 24 hours a day, 7 days a week.

Contact: [email protected] (plain text — not a clickable link)

For responsible gaming enquiries, please visit our Responsible Gaming page. For matters relating to account terms, please refer to our Terms & Conditions.